Privacy Policy

1. About this policy

REV Design Agency respects your privacy and handles personal information with care.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you visit rev-design-agency.com, contact REV, or book a consultation.

REV Design Agency is a web design and development agency based in Cairo, Egypt, serving businesses across Egypt, Saudi Arabia, and the Middle East.

2. Information we collect

We may collect information when you submit a form, book a consultation, send an email, or discuss a project with us, including:

• Your name and business email address
• Phone number
• Company name and website address
• Project requirements
• Messages and files you send
• Consultation details
• Communication history

Please do not send sensitive personal information through our contact forms.

3. How we use your information

REV may use collected information to:

• Respond to inquiries and review project requirements
• Arrange consultations and prepare proposals
• Deliver agreed services and communicate about active projects
• Improve our website, services, content, and usability
• Protect the website against misuse
• Maintain business and financial records
• Meet legal obligations

We do not sell or rent your personal information.

4. Cookies

REV does not use analytics or advertising cookies on the public website.

The private CMS uses an essential sign-in cookie so authorized administrators can remain securely logged in. External services, including the consultation-booking tool, may use their own storage or cookies when you choose to interact with them.

5. Consultation bookings

REV uses Cal.com for consultation bookings. Cal.com may collect your name, email address, selected time, timezone, and any answers you provide. It processes this information under its own privacy policy.

REV uses booking information to arrange and prepare for your consultation. Read Cal.com’s Privacy Policy.

6. Contact forms

When you submit a contact form, we use the information to understand your request and respond. Submitting a form does not create a client relationship or commit either party to a project.

We may retain inquiry information to manage conversations, prevent duplicate requests, and maintain business records.

7. How we share information

REV may share limited information with service providers that help us operate the website and deliver services, such as hosting, analytics, email, scheduling, form processing, cloud storage, project-management, development, legal, and accounting providers.

These parties should receive only the information needed to perform their role. We may also disclose information when required by law, to protect our rights, or to prevent fraud and misuse.

8. International data processing

Some providers may process or store information outside Egypt or Saudi Arabia. Where applicable, REV takes reasonable steps to work with providers that maintain appropriate privacy and security safeguards.

Saudi Arabia’s Personal Data Protection Law may apply to personal-data processing related to individuals residing in Saudi Arabia, including certain processing by organisations outside the Kingdom.

9. How long we retain information

We keep personal information only for as long as needed for the purpose for which it was collected. Typical periods include:

• Project inquiries and consultation information: up to 24 months
• Client and project records: for the project duration and any legally required period
• Financial records: for the period required by applicable law

We may delete or anonymise information when it is no longer needed.

10. How we protect information

REV uses reasonable organisational and technical measures, which may include controlled access, password protection, secure website connections, software updates, access restrictions, and established hosting and software providers.

No online system can guarantee complete security.

11. Your privacy rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, withdrawal of consent, objection to certain uses, limits on processing, or to submit a privacy complaint.

To make a request, email [email protected]. We may need to verify your identity before completing it.

12. External links

Our website may link to client websites, social platforms, scheduling services, and other third-party websites. REV does not control how those websites collect or use information. Review their privacy policies before providing personal information.

13. Changes to this policy

We may update this Privacy Policy when our website, services, tools, or legal obligations change. The latest version and update date will appear on this page.

14. Contact REV